![]() Make sure that Disable hardware graphics acceleration box is checked. To check this, open your Outlook and navigate to File > Options > Advanced > Display. You may also check, whether hardware graphics acceleration is disabled on your machine. ![]() Highlight an AVG or NOD32 add-in and click Remove.In the Manage field choose COM add-ins and click Go.Outlook 2007: Tools > Trust Center > Add-ins.For example, when sending messages they can come back undeliverable with no header. Note: this solution will not restore message texts that have already been deleted. The add-ins mentioned here delete message bodies permanently.Īlso, there are other Outlook issues which could be caused by antivirus add-ins. Other antiviruses may also lead to the same Outlook behaviour. To prevent this from happening, you need to remove the AVG or NOD32 add-in in Outlook. The message is then synchronized with the server, so it is also synchronized with OWA and with wireless devices.The AVG or NOD32 add-in, which is added to Outlook automatically if you have the software installed, deletes the message body.A message arrives in the Exchange mailbox and is synchronized with Outlook. ![]() Message bodies disappearing in Outlook is a known issue of two commonly used antivirus softwares: AVG and NOD32.
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